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Rosemont Island Delivery Survey
Help us make our Island Delivery program a better one for spring 2024.
We appreciate your patience and understanding during this period of reflection and improvement.
Delivery Experience
Which island do you have our Island Delivery Service ship to?
Peaks Island
Little Diamond
Great Diamond (state dock)
Diamond Cove
Long Island
Cliff Island
Chebeague Island
How would you rate the punctuality of your delivery?
Did your groceries arrive on the correct boat?
Satisfied
Neutral
Unsatisfied
Comments:
Was the packaging of your groceries satisfactory?
Good
Average
Poor
Comments:
Were all items you ordered delivered without any mistakes?
Yes, everything was perfect.
There were minor mistakes, but they were manageable.
No, there were significant mistakes.
Comments:
How would you rate the condition of perishable items (e.g., fruits, vegetables, dairy)?
Excellent
Good
Average
Poor
Very Poor
Comments:
Customer Service Experience
How would you rate the ease of placing an online order?
Satisfied
Neutral
Unsatisfied
Comments:
If yes, how would you rate the helpfulness of our customer service team?
Very helpful
Somewhat helpful
Neutral
Somewhat unhelpful
Very unhelpful
Comments:
Pricing and Value
How do you feel about the pricing of the Island Grocery Delivery Program?
Very reasonable
Reasonable
Neutral
Expensive
Very expensive
Comments:
Considering the convenience and service, do you feel you received good value for the price you paid?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Comments:
Overall Experience
How likely are you to use our Island Grocery Delivery Program again in the future?
Likely
Unlikely
Would you recommend our Island Grocery Delivery Program to friends or family?
Likely
Unlikely
Additional Feedback
What did you like most about our Island Grocery Delivery Program?
What improvements would you suggest to enhance our service?
Thank you for taking the time to complete this survey. Your insights help us provide better service to our valued customers like you!
*Please give us your name and email address so we can send you your coupon for participating in the survey.
Name
First
Last
Email
Home
About
Locations & Hours
Contact
Employment
Press
Shop Our Markets
Fresh Picks
Weekly Food Menu
Rosemont Rewards
Our Bakery
Meat & Seafood
Flowers
Place An Order
Island Delivery
Merchandise & Gift Cards
Local Gift Baskets
Our Roots
Mission & Values
Sustainability
Our People
Our Local Suppliers
Community
Events
Our Blog
Charitable Giving
Farm Fresh Rewards
Wine
Wine Club
Wine Tastings & Special Orders